About ICQ
Company Profile
ICQ G.K. (Godo Kaisha ICQ, a limited liability company incorporated in Japan) is a Tokyo-based maker of pelvic floor care devices, born in OB-GYN clinical practice.
Ending "I wish I had known about this sooner."
Message
We are a device maker in pelvic floor care — and, at the same time, we work alongside an OB-GYN clinic every day. In the exam room, that clinic meets people who have carried their concerns for years without being able to tell anyone. So many of them say the same thing: "I wish I had known about this sooner."
Pelvic floor care is an established field in clinical practice. What is missing is an entry point that leads people to it, and an environment that helps them continue. ICQ builds both, by delivering devices that medical institutions can readily adopt and devices that households can keep using.
Our next step is to take this approach, honed in Japan, to other Asian countries where people share the same concerns.
Aya Maruyama
Representative Member, ICQ G.K.
Clinical partnership
Clinical Partnership
Where the consulting room and product design meet.
ICQ products do not begin on a drawing board. They begin with the problems that patients and physicians face in the consulting room.
Working with EASE Women's Clinic
At the centre of our development is a continuing partnership with EASE Women's Clinic, led by board-certified obstetrician-gynaecologist Dr. Mariko Maruyama. Clinical judgement enters at every stage, from concept to production.
- Design review against real clinical workflow — treatment time, patient flow, burden on the patient
- Findings from clinical use fed back into the specification of the next generation
- Voices heard in the consulting room translated into design requirements for home devices
“Treatment at the clinic, maintenance in everyday life” came out of this collaboration. We design what happens in the clinic and what continues at home as one continuous experience, not two separate products.
We also stay in contact with more than 120 OB-GYN, urology and femcare clinics across Japan after installation, feeding operational findings back into product development.
Network & Association
Before the device, the place.
Pelvic floor care does not spread because a device exists. It becomes a real option only when there is a doctor to ask and a place to go. As a manufacturer, we have taken part in building those places.
A nationwide pelvic floor network (49 institutions)
pelvicfloor.jp, the public information site ICQ runs, brings together 49 medical institutions from Hokkaido to Okinawa.
- Aiiku Hospital, Minato, Tokyo
- Tsushima Ruriko Women's Life Clinic, Ginza and Shinjuku
- Kosekai Suzuki Hospital, Nerima, Tokyo
- Saiseikai Matsusaka General Hospital, Mie / Yashima General Hospital, Kagawa
- Tomine Sarai Perinatal Care Centre, Koto, Tokyo, and others
Not only OB-GYN and urology, but colorectal surgery, orthopaedics, neurosurgery and dentistry. The line-up itself shows that pelvic floor problems do not sit inside a single specialty.
See the full list of participating institutions
NAPH — National Association for Pelvic Health, Japan
Working alongside NAFC (National Association For Continence) in the United States, we are establishing NAPH, a body to give pelvic floor care in Japan a common footing. ICQ has been a corporate member of NAFC since October 2024.
NAPH is currently in preparation. ICQ's representative is involved in its founding.
Note: the network is a group of institutions working to make pelvic floor care available. Participation is not conditional on using our products.
Company Overview
| Company Name | ICQ G.K. (Godo Kaisha ICQ) |
|---|---|
| Founded | April 2022 |
| Representative Member | Aya Maruyama |
| Capital | JPY 5,000,000 |
| Corporate Number | 4010003037506 |
| Business | Planning, development, manufacturing, and sales of healthcare devices, centered on pelvic floor care equipment Private-pay care consulting and back-office services for clinics Operation of a postpartum recovery care matching service Operation of an English preschool, and of a sick-child and convalescent childcare room under contract with the City of Ichikawa, Chiba |
| Licenses | Type 2 Medical Device Marketing Authorization Holder licence — No. 13B2X10671 Medical Device Manufacturer registration — No. 13BZ202040 Registered business operator for the sale and rental of Controlled Medical Devices (Class II, Japan) |
| Head Office | 1-1-24 Irifune, Chuo-ku, Tokyo 104-0042, Japan |
| Showroom | 7F, 1-1-24 Irifune, Chuo-ku, Tokyo 104-0042 |
| Phone | +81 70-3149-8500 (weekdays 9:00–18:00 JST) |
| Banks | MUFG Bank, Showa Shinkin Bank, Rakuten Bank |
Quality and compliance
ICQ is a manufacturer of pelvic floor care devices. We plan and develop our products, and we carry out quality control, release decisions and post-market safety management in Japan ourselves. As a medical device marketing authorization holder (MAH), we bear the legal responsibility for the quality, efficacy and safety of the products we place on the Japanese market.
We appoint a General Marketing Compliance Officer, a Domestic Quality Assurance Manager and a Safety Management Supervisor. Release decisions follow our quality management system (QMS) and our post-marketing safety procedures (GVP). Our registered manufacturing site is in the same building as our head office, where we store finished products and make release decisions.
Type 2 Medical Device Marketing Authorization Holder licence No. 13B2X10671; Medical Device Manufacturer registration No. 13BZ202040. Both are granted by the Governor of Tokyo.
History
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April 2022
ICQ G.K. founded. Development of Femisson Plus begins
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March 2023
Chaired the organizing committee of the 6th Academic Meeting of the Society for Pre- and Postnatal Care and Child-rearing Support
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October 2024
Became a corporate member of the National Association for Continence (NAFC), U.S.
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January 2025
Filed a patent application
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February 2025
Selected for the Tokyo SME Support Center's Sales Channel Development Support Program
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2025
Launched Femisson DR
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2026
Selected for the Tokyo SME Support Center's Development Start-up Support Grant Program
Locations
Beside Sakuragawa Park, known for its cherry blossoms
Supported by our local community, EASE Group marks its 10th anniversary. Through our obstetrics-gynecology and pediatric clinics, nursery school and sick-childcare room, we support prenatal and postpartum care and women's wellness.
- Address
- 1-1-24 Irifune, Chuo-ku, Tokyo 104-0042, Japan
- Phone
- +81 70-3149-8500 (weekdays 9:00–18:00 JST)
- Showroom
- Same building, 7F (Salon de Ease on-site)
Preschool
English Preschool
Ground floor, 1-6-3 Irifune, Chuo-ku, Tokyo 104-0042, Japan
Sakuragawa English Preschool
Business discussions and device viewings are by appointment, for business operators and healthcare professionals.